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In today’s complex healthcare landscape, consumers often struggle with understanding their health plans and expenses, leading to unexpected medical bills and difficulties in payment collection for providers. The lack of price transparency creates further challenges, leaving consumers uninformed throughout the healthcare payments journey.

Gain a comprehensive understanding of the latest trends in price transparency and its impact on healthcare payments. Learn about the types of financial conversations that consumers want to have with providers, facilitating transparency and informed decision-making. Lastly, our speakers will walk through best practices to prepare your staff, improve the patient experience, and increase digital payment adoption.

View this webinar to learn more about:

  • The challenges of price transparency and the impact on consumers
  • How to solve for over-payments and increase digital payment adoption
  • Communication tactics to increase engagement with consumers
  • Strategies to compensate for lower headcounts and increase patient payments

Speakers:

Andrew Leck

Vice President, J.P. Morgan Healthcare Payments

Lindsey Pitts

Vice President, J.P. Morgan Healthcare Payments