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It can be challenging to collect payments from patients. In fact, 74% of providers say it takes more than one statement to collect a patient balance in full. Often, these mailed paper statements are the first interaction in the financial experience. Weeks or even months after their provider visit.

NextGen® Pay powered by InstaMed® allows practices to improve financial engagement early in the patient experience to ultimately help healthcare practices to increase collections. In this webinar, our speakers will share best practices for implementing pre-service engagement tactics, such as driving online payments through your NextGen PxP Portal or with the NextGen EDI Payment Portal.

Join us on Tuesday, October 1 at 1:00 PM ET to explore strategies and tools to improve patient financial experiences and navigate collection challenges.

In this webinar, we will explore:

  • Common challenges in patient collections
  • Effective communication strategies to set expectations for patients
  • Digital tools that will allow you to collect with less staff effort
  • How to drive adoption of your financial engagement initiatives

Speakers:

T.C. Yang

Vice President

NextGen Healthcare

Janelle Wanack

Vice President

J.P. Morgan Healthcare Payments

Lindsey Pitts

Vice President

J.P. Morgan Healthcare Payments