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Claim payments are an important channel between providers and payers. While federal mandates were introduced to promote electronic transactions, slow and costly payments still dominate how claims are paid.

The “hidden costs” of claim payments threaten the entire healthcare ecosystem. Paper checks, virtual cards, and even ERA/EFT – all create unnecessary friction in an industry struggling to move forward.

This not only impacts payer operations and brand reputation but also hurts providers. This may be true in more ways than payers realize, especially as providers struggle to recover financially from the impacts of the pandemic and other macroeconomic factors.

In this webinar, payers will:

  • Uncover the hidden costs of claim payments
  • Discuss the impacts of a poor payment experience on healthcare
  • Learn why provider satisfaction is worth the cost


Zach VanTrieste

Vice President

J.P. Morgan Healthcare Payments

Jenny Pearlstein

Manager, Commercialization

J.P. Morgan Healthcare Payments