Today, many consumers are confused by the complexities of their health plans and healthcare expenses. In turn, providers continue to struggle to collect. As consumers struggle to understand their financial responsibility, the latest trends point to new expectations around price transparency in healthcare payments.
While the lack of price transparency can be troublesome for consumers, it is just one symptom of a larger problem: For the most part, consumers are uninformed throughout the larger healthcare payments journey. Read our white paper for details on the latest trends in price transparency in healthcare. Learn about:
- How a lack of price transparency affects consumers
- Points of consumer confusion in healthcare payments
- The No Surprises Act and other legislation designed to impact consumer healthcare payment experiences
- What types of financial conversations consumers want to have with providers