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After navigating the ongoing pandemic, the nation seemingly had the chance to “return to normal” in 2023. However, the healthcare industry is not out of the woods yet as recovery for any organization will not be without its share of roadblocks, including cyberattacks and fraud attempts.

The industry also faced record-breaking advancements and competition from new sources that challenged the status quo including breakthroughs in artificial intelligence (AI). While new trends create a certain buzz in the industry, fragmented and disparate collections are causing strife for providers. These trends cost healthcare organizations considerable time, money and credibility with consumers.

The trends in healthcare payments paint a very clear picture of a need for change. Download this white paper to understand the current landscape facing providers and the path to achieving better payments. In this white paper, you’ll review:

  • How recovery after years amid the pandemic is being met by strong headwinds
  • The shifting landscape due to emerging trends such as cyberattacks and advances in AI
  • The consequences of outdated, slow collection processes in healthcare payments
  • How patient refunds show the problems of paper and consumer frustration
  • A new payments infrastructure gaining traction in healthcare