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Office administrator holds a digital payment device for a patient to make a copayment for her doctor visit.

Enhance the Entire Healthcare Financial Experience

When it comes to healthcare payments, the old way of doing things creates complexity and frustration. Legacy systems. Various vendors. Separate, manual workflows. Paper, paper and more paper. These roadblocks to efficiency are only amplified for integrated delivery networks (IDNs).

Office administrator holds a digital payment device for a patient to make a copayment for her doctor visit.

There’s a Better Way.

Trust one partner for all your IDN’s payments from health plan premiums to medical balances and include every payment touchpoint at your organization. Our innovative payment channels can help to differentiate your brand.

Bring together payments in one place to maximize value and accelerate growth. Use secure, HIPAA-compliant digital solutions to eliminate manual processes to increase efficiency and get paid faster.

Success Story:

Reducing Reconciliation Time by 80%

“InstaMed is a trusted payments partner that helps keep our organization running smoothly. Our long-term roadmap includes InstaMed at every payment touchpoint.”

John Argentiero,
Enterprise Solutions Architect at GHC-SCW

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Challenge:

End-of-month reconciliation used to take weeks for GHC-SCW, an integrated delivery network, to complete. Multiple vendors with various sub-accounts made it difficult to track down and reconcile payments between the health plan and medical organization.

Solution:

GHC-SCW partners with InstaMed for all of its medical balances and premium collections. Now, end-of-month reconciliation takes a few days, not a few weeks. With enterprise-level visibility, it is easy to see where payments originate and manage all payments in one place.

Deliver a Simple, Convenient Consumer Payment Experience

Healthcare payments are complex. Navigating premiums, deductibles and coinsurance can be overwhelming for consumers. Whether it’s a premium due or a medical balance, we can help your IDN can make it easier for consumers to pay.

Deliver a single, unified payments experience across your entire organization to differentiate your brand, improve the consumer journey and increase loyalty.

Office administrator holds a digital payment device for a patient to make a copayment for her doctor visit.

Enable More Payment Touchpoints With Fewer Resources

IDNs reach multiple stakeholders throughout the entire healthcare experience. That doesn’t have to mean more resources to manage payments.

Instead, seamlessly add payments into every point of the consumer journey without increasing demand on staff or driving up costs – all with full, enterprise-level visibility.

Self-service, digital and automated technology does the extra work so that you can focus on taking care of people.

Get Started

Bring together payments in one place to maximize value and accelerate growth.