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Noah Dermer
Chief Security Officer
I joined the Security and Compliance team at InstaMed in 2015. Previously, I was the Chief Security Officer at Epic Systems, where one of my responsibilities was building security into Epic’s enterprise applications. As Security Officer at InstaMed, my goal is to support our security and compliance mission as well as inform and educate the industry and our users about compliance and security in healthcare payments.
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As we enter a new year, many of us set out to make resolutions hoping to spark positive change. Change can be good, but in some cases, it isn’t always needed. When it comes to security and compliance, there are some topics that will stay true no matter what year it is. Let’s take a look at five topics that healthcare organizations should keep top of mind in 2020.

1. Myth vs Facts: Two Healthcare Payment Trends Debunked

When new technologies and methodologies enter the healthcare payments industry, they can create quite the buzz. In this post, I decided to debunk two myths I’d been hearing a lot about in the industry. Read on to get the facts about credit checks and contactless payments in healthcare and how the information you’ve been hearing might be inaccurate. 

2. What Healthcare Payment Security Experts Are Wishing For This Season

What could be better than a security wish list? In a post about payment security, I decided to reach out and see what five healthcare payment security experts are wishing for this season. Their answers ranged from two-factor authentication in all hospitals in the country to increasing self-service payment plans. As you start creating your security plan for 2020, be sure to see what the experts are saying.

3. Chip Is In, Swipe Is Almost Out: Why EMV Continues to Grow

We’ve come a far way since the EMV fraud liability shift went into effect more than four years ago in October 2015. Since then, swiping cards has almost become a thing of the past. In a post discussing the growth of EMV, I took a look back at the impact of the EMV fraud liability shift on the healthcare industry and discussed what the payment industry still has left to do to make EMV a standard.

4. Hold the Phone! Is Your Call Center Protected?

Have you ever found yourself in a situation where you have been asked for your credit card information over the phone? Phone calls present a point of vulnerability for cardholder data that healthcare organizations may be missing. But that’s where InstaMed VoIP Protection comes in. Read the post to learn more about InstaMed VoIP Protection and how you can protect your call center.

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