Alabama Medical Group is the largest independent, physician-owned, multi-specialty clinic in Mobile, Alabama.
"We value the relationships with our patients and didn’t want higher balances due to deductibles to get in the way of that. InstaMed helps Alabama Medical Group give patients a simple and convenient payment experience. Plus, the billing department does less but collects more than ever!"
Kristyn Ford
Executive Assistant
Alabama Medical Group
THE CHALLENGE
Alabama Medical Group was challenged to collect higher balances more frequently from patients. The old way of collecting with manual processes and paper statements created a significant burden on the billing department.
OUR SOLUTION
Alabama Medical Group turned to InstaMed and XBridge for streamlined payments in GE Centricity to improve patient collections with advanced payment tools, including online payments, eStatements and automated payments. RESULTS WITH INSTAMED
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increase in online payments
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136% |
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all payments received online
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12% |
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increase in payment plan transactions
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174% |