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Background: Columbia Orthopaedic Group delivers orthopaedic care to patients across Missouri and the Midwest. All quotes in this case study can be attributed to the group’s CEO, Gene Austin.

Challenge: Columbia Orthopaedic Group was relying on manual processes to collect patient payments, which was inefficient and prevented the group from delivering the payment experience and options that patients demanded.

Solution: Columbia Orthopaedic Group leveraged InstaMed integration with MedEvolve to streamline operational processes and deliver a better payment experience to patients.


Urology Clinics of North Texas case study results

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