Springdale Pediatric Associates cares for babies, children and young adults between two locations in Greater Cincinnati, Ohio.
"InstaMed Patient Billing with eStatements allows us to make a digital connection with families for their balances. eStatements now represent 20% of statements!"
THE CHALLENGE
Springdale Pediatric Associates sent a significant number of paper statements to collect balances and wanted to offer more convenient channels to connect with families for payments.
OUR
SOLUTION
Springdale Pediatric Associates leverages InstaMed solutions to offer families a digital connection for their payment journey, including eStatements with the Patient Billing solution and convenient online payments with the Patient Portal. RESULTS WITH INSTAMED
|
growth in eStatements
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112% |
|---|---|
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of statements are sent electronically
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2% |
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increase in online payments
|
25% |