Springdale Pediatric Associates cares for babies, children and young adults between two locations in Greater Cincinnati, Ohio.
"InstaMed Patient Billing with eStatements allows us to make a digital connection with families for their balances. eStatements now represent 20% of statements!"
Brenda Hanavan Office Manager Springdale Pediatric Associates
THE CHALLENGESpringdale Pediatric Associates sent a significant number of paper statements to collect balances and wanted to offer more convenient channels to connect with families for payments.
OUR SOLUTIONSpringdale Pediatric Associates leverages InstaMed solutions to offer families a digital connection for their payment journey, including eStatements with the Patient Billing solution and convenient online payments with the Patient Portal.
RESULTS WITH INSTAMED
growth in eStatements
of statements are sent electronically
increase in online payments