Urology Clinics of North Texas is made up of practices of premier urology groups located in the greater Dallas and Fort Worth Texas areas.
"Our staff spends less time trying to collect balances from patients. Nearly three-quarters of all our patient payments are self-initiated, meaning our patients receive our bill – either through the mail or online – and go online to pay without any interaction with our billing staff."
Shannen Rodriquez,
Billing Office Manager
Urology Clinics of North Texas
THE CHALLENGE
Urology Clinics of North Texas wanted to reduce their print and mail costs and increase online payments and eStatement adoption.
OUR SOLUTION
Urology Clinics of North Texas partnered with InstaMed to increase paperless payment options. RESULTS WITH INSTAMED
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Increase in online payments
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8x |
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Self-serviced patient payments
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71% |
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increase in patients enrolled in eStatements
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4x |