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Why is healthcare payment security so important?

Protect Healthcare Payments at Every Touchpoint

PCI-Validated P2PE

P2PE (point-to-point encryption) protects payment card data by encrypting it from when a card is swiped or keyed until it reaches a secure endpoint where it is decrypted.

InstaMed customers that collect card payments with InstaMed Healthcare Payments P2PE reduce their PCI compliance programs and leverage the highest levels of security and compliance possible.

Only solutions listed on the PCI SSC website have been audited and approved by the Council as P2PE validated solutions.

[Webinar] P2PE – What Healthcare Organizations Need to Know


Tokenization protects sensitive data during a payment transaction by replacing the customer’s primary account or card number with a unique numerical code – called a token. The token acts as a secure one-time-only identifier that enables the payment to be processed without exposing real customer data. With tokenization, healthcare organizations can securely store payment information online and use it for automatic payments and payment plans.

The InstaMed Secure Token

The InstaMed Secure Token enables healthcare organizations to deliver a seamless online consumer payment experience while reducing PCI scope.

InstaMed VoIP Protection

InstaMed enables call centers to securely accept payments over the phone so that healthcare organizations can deliver an exceptional consumer experience without increasing risk.

Collecting payments over the phone presents points of vulnerability that don’t exist with other payment channels due to the sound made by phone keypad tones. The moment card data is keyed in, it is at risk. When you do not have VoIP protection data can be compromised and keypad tones can be picked up in transmission.

[Blog Post] Hold the Phone! Is Your Call Center Protected?

Point-of-Sale (PoS)

InstaMed supports various smart devices with PCI-Validated P2PE, encrypted EMV, contactless payments, Bluetooth and more for the highest level of payment security.

Payment devices information

InstaMed is certified with all major card brands for EMV to reduce card-present fraud.

EMV frequently asked questions

Trust Your Payments With a Partner Who Knows Healthcare

Healthcare payments are all we do. We understand the unique security and compliance needs of healthcare organizations.

We are quick and responsive to innovate to bring the latest technology to you to prevent fraud and protect payment data.

  • HIPAA compliant
  • HITRUST CSF certified
  • AICPA SOC 1 and SOC 2 Type II
  • PCI Level One Service Provider
  • PCI-Validated P2PE Solution Provider
  • EMV certified with all major card brands
  • CAQH CORE Phase I, Phase II and Phase III
  • The first to bring Apple Pay to healthcare
  • Electronic Healthcare Network Accreditation Commission (EHNAC)
  • National Automated Clearinghouse Association (NACHA) compliance

Security and Compliance Resources and Best Practices

Visit our Resource Center for helpful guides, articles, webinars and more on how use technology to protect your organization, your patients and their data.

Security and compliance resources

Questions About Healthcare Payments Security? Ask Us.