Revenue Cycle Management

Increase cash flow.
Improve staff efficiency.
Drive better patient engagement.

Innovative technology and best-in-class solutions help hospitals, health systems and physician practices achieve better business results and simplify complex processes.

Pre-Registration and Patient Engagement

Pre-registration is an important step in the healthcare revenue cycle where providers can collect payment information before a visit or procedure. The InstaMed Engage solution lets providers launch pre-registration via patient’s mobile devices. Remove paper and manual steps by engaging patients digitally:

• Simplify the patient pre-registration process
• Present patient eligibility information upfront
• Let patients create an account and a digital wallet
• Collect co-pays and outstanding balances
• Enable eStatement and automatic payment enrollment

Eligibility and Benefits Verification

Verify eligibility before or during patient visits and prior to claim submission to ensure you get paid.

• Easy-to-read, detailed eligibility information
• Real-time and batch
• Connect to all of your payers

Payment Posting

Optimize this step of the revenue cycle with InstaMed Auto Payment Collect™. After claims are adjudicated, Auto Payment Collect automatically collects the patient balance using the payment method saved on file during pre-registration.

• Securely store patient payment information on file
• Automate payment processing
• Eliminate paper billing
• Real-time payment posting and reconciliation to your system

Patient Statements

Reduce paper costs with easy-to-read statements designed to drive online payments. Send fewer statements and spend less time following up with patients to collect.

• Patient-tested statement design
• Consolidated balances across multiple encounters and family members
• Dynamic messaging to drive online and eStatement adoption
• Customizable colors and branding

Reporting and Analytics

Track and measure your revenue cycle performance with InstaMed Insight. Understand which payment channels your patients use and identify opportunities to improve collections.

• View all payment activity
• Easy-to-read progress reports to track activity and performance
• Performance metrics across locations, employees and channels for comparison
• Trends and growth reports that drive business decisions and resource allocation

Learn more about InstaMed Insight