Integration with Epic for Patient Payments, Statements and Clearinghouse
Seamlessly Collect Patient Payments in Epic
Ensure a streamlined and secure user experience in MyChart, Resolute, Welcome Kiosk and Willow Ambulatory
- Accept Apple Pay® and Google Pay™ Payments via MyChart
- Enable seamless and secure payments across your Epic EHR
- Deliver a digital-first payment experience that drives patient engagement and delight
- Improve staff efficiency
InstaMed integration with Epic supports:
Card and check processing
Real-time, automated payment posting
A robust reporting platform for enterprise-wide and omnichannel analytics
Secure payment posting with point-to-point encryption (P2PE) and tokenization
InstaMed is a combined gateway, processor and sponsor bank integrated with Epic. Partner with one vendor for collecting, reporting and reconciling all payments from patients.
Integration With Epic
Easily Collect and Manage Credit Card, Debit Card and ACH Payments
Facilitate end-to-end integrated payments that work across Epic, Community Connect and non-Epic environments. Accept credit cards, debit cards, Apple Pay, Google Pay, ACH and check, and support integrated check processing and digital wallets.
Learn More About InstaMed Front Office and Back Office Payments in the Connection Hub
Deliver a proactive, digital-first and patient-centric financial experience in MyChart
Drive engagement and improve patient satisfaction from pre-service to payment.
- Automated Digital Engagement Pre-service When Scheduling an Appointment
- Real-time balance notifications via Email/SMS text inform patients a balance is due
- Omnichannel payment options, including Apple Pay and Google Pay
- Personalized patient statements with QR code functionality to drive online payments
Securely Process Pharmacy Payments With InstaMed and Epic
Easily accept pharmacy payments in the front office, back office and online. InstaMed integrates with Willow Ambulatory with SIGIS IIAS certified status and makes it easy to take payments for pharmacy transactions. Use a single payment vendor for omnichannel payments across your organization to maximize efficiency with payment processing, posting, reconciliation and reporting.
Learn More About our Pharmacy Payments Solution
Streamline Eligibility, Claims and Remittances
Reach all of your payers with real-time eligibility and claims processing. We promise system availability of greater than 99.9%, data security and 24/7, U.S.-based customer support.
Payment Integration for Community Connect
It’s easy to extend InstaMed payment integration to Community Connect groups. This offers connected groups continued integration and workflow advantages.
- Collect payments faster and easier by offering consumer-friendly options, including:
- Automated payment plans
- Online payments
- Self-service digital wallets
- Real-time posting and simplified reconciliation with integrated payments within Epic
- Funds deposited directly into Community Connect groups’ existing bank accounts
Learn More About Payment Integration for Community Connect
Proudly Serving +160 Epic Customers Nationwide
Boston Children’s Hospital increased copay collection by 93% With InstaMed
“Boston Children’s looks to InstaMed as a dedicated partner that shares our vision of a better payment experience for families. InstaMed has helped stop the loss of money due to missed collection opportunities, which allows us to keep the lights on as they say and remain independent.”
Senior Director of Patient Access, 2019
Learn about successful Epic integrations with InstaMed:
Reduce PCI Scope and Save on Compliance Costs
Secure online payments with the InstaMed External Payment Page Integration
- Ensure protection of card present data with P2PE
- Safeguard stored payments with tokenization
- Keep cardholder data off your networks and reduce PCI compliance costs
Learn More About the InstaMed External Payment Page Integration in
the Connection Hub
Related Resource: Webinar
Health systems can obtain transformative value and drive engagement and payments by influencing patient behavior across the payment journey in Epic.
Featuring:
- Aly Cunningham, Executive Director, J.P. Morgan Commercial Bank
- Mike Manna, Executive Director, J.P. Morgan Commercial Bank
- Brandon Baldock, Director of Revenue Cycle Solutions, Epic
[Webinar] Using Consumer Preferences to Influence Patient Behavior in Epic
Epic, Community Connect, MyChart, Resolute, Welcome Kiosk, Willow Ambulatory and Connection Hub are registered trademarks of Epic Systems Corporation.