InstaMed Blog Archives

A Customer Success Story With InstaMed and Epic

As a result of increasing patient responsibility, rising healthcare security threats and the growing dependence on digital technology, providers now face more challenges than ever before when it comes to their patient payments process. University of Chicago Medical Center is an academic medical center in Hyde Park on the South Side of Chicago using Epic software. The center needed to collect more because of increasing patient responsibility, but lack of integration and limited online payment capabilities made this process difficult.

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InstaMed Joins Epic App Orchard With New Patient Payment Integration

PHILADELPHIA, PA and NEWPORT BEACH, CA (July 10, 2018) – InstaMed announced today that InstaMed External Payment Page Integration is available in the Epic App Orchard, and Boston Medical Center (BMC) is the first customer to leverage the integration. This integration enables healthcare organizations using Epic to create a seamless and secure online consumer payment experience while dramatically reducing Payment Card Industry (PCI) scope and costs.

InstaMed External Payment Page Integration allows MyChart websites to collect real-time credit card and bank

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Now Available in Epic App Orchard: New Patient Payment Integration With InstaMed

InstaMed External Payment Page Integration is now available in the Epic App Orchard. This integration enables healthcare organizations using Epic to create a seamless and secure online consumer payment experience while dramatically reducing Payment Card Industry (PCI) scope and costs.

InstaMed External Payment Page Integration allows MyChart websites to collect real-time credit card and bank account payments via InstaMed while keeping sensitive data from touching a healthcare organization’s servers. As a result, healthcare organizations reduce their annual PCI compliance efforts up

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InstaMed Featured in Nordic HIT Breakdown Podcast

In this episode of Nordic’s HIT Breakdown podcast, Nordic Senior Consultants Jake Aleckson and Tom Thliveris chat with InstaMed Security Officer Noah Dermer about the ways in which better patient experiences can be created in healthcare payments during an age where digital healthcare experiences are poised to become the norm.

Listen, download or read the transcript of this podcast, How to make MyChart as indispensable as Amazon, on Nordic’s blog.

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ICYMI: CORE Users Group Conference Recap

Our team descended on San Francisco, CA last week for the CORE Users Group conference, which is a bi-annual gathering of Epic users with a focus on the business of healthcare. While we were there, we discussed the challenges that organizations face when it comes to healthcare payments and their Epic systems. In case you missed it, here is our recap of it!

An important topic was workflow queue management and in particular resource time and productivity. Integrating payment processes within

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5 Things You Need to Know About Epic 2016 and Patient Payments

epicExpanded Payment Methods — Leverage Deep eCheck Processing Experience
The Epic 2016 release will include an update to Epic’s integrated credit card framework to include scanned and keyed electronic check processing. However, InstaMed has supported integrated eCheck processing within MyChart and Resolute for years. InstaMed is the only payment processor to support these today with real-time posting into Epic.

The Smallest PCI Footprint In MyChart — It’s Still InstaMed’s Embedded iFrame
When it comes to integration for patient payments in MyChart, there are

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InstaMed Hosts Event During Epic UGM at Rare Steakhouse

Last week, the InstaMed team hopped a plane to Madison, WI to host a group of Epic users at Rare Steakhouse on the Monday evening of Epic UGM. We were very happy to have the opportunity to talk with our customers and colleagues about the latest trends and hot topics in healthcare payments. With plenty of food and drink fueling the conversation throughout the night, we learned a lot about our guests’ doubts, concerns and demands regarding payment security in

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What We Learned From Health IT Leaders in Madison

“A group of health IT leaders walk into a bar…”

It sounds like the beginning of a bad joke. Lucky for us, last week at an InstaMed-hosted cocktail hour in Madison, Wisconsin, it was the beginning of great conversations about patient payments.

After the excitement of a full day at Epic XGM, members of the InstaMed team gathered at Graft and welcomed leaders in the Health IT community to enjoy a drink and discuss the topics that are top-of-mind for Epic users

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