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InstaMed Blog
Noah Dermer
Chief Security Officer
I joined the InstaMed Security and Compliance team in 2015. I was previously the Chief Security Officer at Epic Systems. As Security Officer at InstaMed, my goal is to support our security and compliance mission as well as inform and educate the industry and our users about compliance and security in healthcare payments.
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It’s that time of the year again – summer! Everyone is out enjoying the warm weather, going to the beach or, for all you bookworms, getting a jumpstart on your summer reading list. I can remember at the end of each school year my teachers would send me a long list of books to read over the summer months to keep my brain fresh for the following September. I thought it would be a good idea to put together a must-read list of security resources to help healthcare organizations stay secure all summer long. Here are five must-reads for payment security:

1. Hold the Phone! Don’t Forget About Your Call Center

There are several healthcare transactions that may require consumers to verbally give out their credit card to someone unknown to them over the phone. Credit card data and healthcare data continue to be a prime target for hackers, which is why it is important to ensure all points of interaction with cardholder data are secure, including phone calls. Thankfully there is technology that can both protect this cardholder data while allowing healthcare organizations to offer a great customer experience without your staff hearing credit card numbers. Register for our upcoming webinar with Semafone to learn how you can protect your call center and achieve omnichannel security.

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2. Blockchain – What’s All the Buzz About?

If you read a lot of articles about technology and security then I’m sure you have come across the term blockchain many times. Blockchain software allows multiple parties to transact information on a decentralized network. This technology has a unique structure that allows a database and software to run across multiple computers owned by different entities. If Bitcoin was the first generation of blockchain, we’re now seeing the fourth generation. In the InstaMed Innovation lab, we built a blockchain prototype focused on healthcare payments among providers, payers and consumers.

3. It’s Back… The Must Read of the Season

The Ninth Annual Trends in Healthcare Payments Report is back with new trends impacting the healthcare payments industry. This year’s report is designed to examine the most impactful healthcare payment trends from the unique perspectives of the key industry stakeholders: consumers, providers and payers. Healthcare organizations continue to be a target for data breaches. Providers, payers and consumers alike rank payment security as important when it comes to payments. Leveraging advanced technology without the highest standards for security and compliance puts consumers data at risk of exposure to nefarious hackers. Turn up the heat on security this summer because hackers never take vacations.

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4. Do You Enjoy a Good, Spooky Campfire Story? Symantec Has One For You.

Symantec’s latest Internet Security Threat report reveals all the shocking statistics about security breaches across all industries, and the numbers might just give you those same goosebumps you get from a scary campfire story. From targeted attack sectors, crypto jacking, ransomware viruses to all malware threats, Symantec has the numbers to show you just how detrimental a security breach could be to your organization. This report also takes a look at how the Internet of Things (IoT) is increasingly becoming a target of attacks as the digital world continues to grow. Make sure you bring a camping light, because after this read, you may have a case of security nightmares!

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5. For the Do-It-Yourselfer

Our developer portal is filled with ways to integrate payment into your existing systems and achieve the highest levels of security and compliance. By leveraging options such as the InstaMed Secure Token, device integration, point-to-point encryption (P2PE) and single sign-on with SAML (Security Architecture Markup Language) you can significantly reduce your PCI compliance efforts by up to 90% by keeping credit card data off your network. When the technology our developer portal details is properly leveraged, it can significantly reduce the risk of a data breach and is one of the most effective data security programs available to merchants today.

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