InstaMed Blog Archives

EMV: Chipping Away at Fraud One Year After the Liability Shift

EMVIt’s been one year since the EMV fraud liability shift went into effect in October 2015. As a consumer, the main impacts I’ve experienced is a slew of new chip-enabled payment cards in my wallet and some consumer confusion at retail stores where chip card technology is enabled. However, as a Security Officer, I’ve seen many benefits resulting from the introduction of EMV to the U.S., both expected and unexpected. Let’s review:

What is the liability shift?

In October 2015, the major

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InstaMed Hosts Event During Epic UGM at Rare Steakhouse

Last week, the InstaMed team hopped a plane to Madison, WI to host a group of Epic users at Rare Steakhouse on the Monday evening of Epic UGM. We were very happy to have the opportunity to talk with our customers and colleagues about the latest trends and hot topics in healthcare payments. With plenty of food and drink fueling the conversation throughout the night, we learned a lot about our guests’ doubts, concerns and demands regarding payment security in

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“Hut! Set! Hike!” — A Healthcare Provider’s Playbook to Consumer-Friendly Payments

September marks the start of a new football season, and with that comes some changes to the way the game is played. This year alone, NFL players and coaches will have to adapt to changes like new rules for extra point kick attempts, harsher penalties for unsportsmanlike conduct and the relocation of the Rams due to changing market demand.

Much like the game of football, the healthcare payments landscape is constantly evolving. Rules, regulations, competition and industry trends like the demands

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How to Deliver a Consumer-Friendly Experience to All Stakeholders

The healthcare industry has been focused on understanding and adapting to the new impacts of healthcare consumerism, and for good reason; The Sixth Annual Trends in Healthcare Payments Report identified consumerism as one of the major trends impacting healthcare organizations today. In a separate blog post this month, InstaMed CTO and co-founder, Chris Seib, outlines some of the most critical consumer payment behaviors that affect healthcare providers today.

While healthcare organizations should continue improving the consumer experience, new processes should not

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A “Back to School” Security Checklist for Healthcare Organizations

It’s already that time of year again. Summer is coming to a close, and kids are getting ready to go back to school. To help everyone transition out of the dog days of summer and into the classroom, many schools offer students and families a “back to school” checklist. The list prescribes the text books and supplies needed for classes, as well as the medical exams students must complete before the school year begins.

I’ve noticed that the retail industry plays

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The Sixth Annual Trends in Healthcare Payments Report is Here!

The Trends in Healthcare Payments Sixth Annual Report: 2015 is now available to download – free of charge. For the last six years, InstaMed has released this report to objectively educate the market and promote awareness, change and greater efficiency through quantitative data from the InstaMed Network and qualitative data from healthcare providers, payers and consumers surveyed nationwide.

Click here to download the report.

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Three Security Areas That Benefit From Integration

Integration is one of those words that you’ve probably heard a lot, but you’re not completely sure what it means. You might know that it has to do with combining different systems so that they function effectively together, but you might not understand why that is important. When it comes to healthcare payments, integration between your payment solution and your practice management system can have multiple, impactful benefits.

Last month, the InstaMed blog explained the various financial and operational benefits of

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How to Heal a Broken Heart(bleed Bug)

Last month, Valentine’s Day had me reflecting on matters of the heart (even security officers can be sentimental now and then) and I took some time to think about love, relationships and heartbreak. Heartbreak is hard. It can make us feel used and question how we could have let ourselves become vulnerable to such pain. After heartbreak happens, we find ourselves patching up the places where our heart was exposed and revaluating ourselves to figure out how we can prevent

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Tales and Tricks of Social Engineering 20 Years Ago and Today

In last month’s blog, Compliance vs. Security and What Do All Those Acronyms Mean?, I highlighted the differences between compliance and security and how it’s possible (but not desirable) to have one without the other. This month, marking the anniversary of one of the most infamous hacker arrests of the twenty-first century, I want to discuss a serious security threat that compliance alone cannot prevent. But don’t worry, I’ll also highlight best practices you and your staff can take to

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Introducing: Security Corner with Noah Dermer

Welcome to the Security Corner
Welcome to the first installation of InstaMed’s Security Corner, a monthly blog feature discussing important topics in compliance and security with me, Noah Dermer. I came to InstaMed in 2015 to join the Security and Compliance team. Previously, I was the Chief Security Officer at Epic Systems, where one of my responsibilities was building security into Epic’s enterprise applications. As Security Officer at InstaMed, my goal is to support our security and compliance mission as well

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