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InstaMed Blog Archives

Here Are the Certifications to Look for When Selecting a Payment Vendor

In healthcare, selecting a vendor to work with is a serious process that should not be taken lightly. It is important to research vendors and choose the right one, as you will be working with this vendor for many years to come. A major factor in your decision process should be the security and compliance certifications that your eligible vendors have earned. It is important to make sure that the payment vendors you decide to work with have the right

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Give Thanks for These Payment Security Accomplishments

November is a time to reflect and give thanks for all the good things in our lives. As a security officer, I am additionally thankful for accomplishments in the field of security and compliance that help us better protect payment data and prevent data breaches in healthcare. Around this time four years ago, we were not so thankful for the massive breach that affected Target stores and compromised the credit and debit card information of 110 million consumers – right

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P2PE and HITRUST: One Year Health Check

If you’re like me, you feel a small sense of accomplishment when you leave your doctor’s office with a clean bill of health after an annual check-up. Did you know that InstaMed has to go through an annual check-up, too? We’re happy to say we recently passed our annual health checks for both our Point-to-Point Encryption (P2PE) Validated Solution and HITRUST, so you can rest assured that we’re continuing to keep data safe and secure.

Both the Payment Card Industry (PCI)

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Your Patients Are Leaving – Innovation Can Make Them Stay and Pay

No one likes rejection; but, providers who can’t deliver the consumer-friendly experiences their patients expect are more likely to see their patient recruitment and retention suffer. According to a recent study from West, 74% of patients put off seeing their providers when they are not completely satisfied with their experience, and 88% of patients said they would switch providers if dissatisfied.

Why are patients dissatisfied with their healthcare experience? A lack of convenience and confidence in the healthcare payments process can

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Certificationology: The Art of Making Healthcare Payment Security Decisions As Conspicuously as You Choose Your March Madness Bracket

March Madness begins this month and I’ve been busy studying bracketology as closely as I examine healthcare payment security. In doing so, I can’t help but notice that the science and logic behind selecting the right NCAA basketball teams for your March Madness bracket is similar to the attention that needs to be given to security and compliance decisions in healthcare.

Now, I’m no Joe Lunardi and these picks won’t be featured on ESPN, but it’s important for healthcare organizations to

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Effective Leadership: What Today’s Healthcare CISO Can Learn From the Inaugural Addresses of Former U.S. Presidents

On January 20, 2017, we will watch as power transitions from one president to the next. The new president will take an oath and speak to the American people for the first time as their elected leader. In his inaugural address, the incoming president usually tries to explain what he intends to accomplish over the next four years. Some, like these duds, overdo it, and belabor unimaginative points of policy and ideologies in a failed attempt to seem presidential. Others

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5 Things You Need to Know About Epic 2016 and Patient Payments

epicExpanded Payment Methods — Leverage Deep eCheck Processing Experience
The Epic 2016 release will include an update to Epic’s integrated credit card framework to include scanned and keyed electronic check processing. However, InstaMed has supported integrated eCheck processing within MyChart and Resolute for years. InstaMed is the only payment processor to support these today with real-time posting into Epic.

The Smallest PCI Footprint In MyChart — It’s Still InstaMed’s Embedded iFrame
When it comes to integration for patient payments in MyChart, there are

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InstaMed’s PCI P2PE Validated Solution

InstaMed’s Healthcare Payments P2PE

PCI-Validated P2PE

P2PE (point-to-point encryption) is a methodology for securing credit card data by encrypting it from the time a card is swiped or keyed until it reaches a secure endpoint (InstaMed) where it is decrypted. InstaMed customers that collect card payments with P2PE reduce their PCI compliance programs and leverage the highest levels of security and compliance possible.

Only solutions listed on the PCI SSC website have been audited and approved by the Council

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What Healthcare CIOs Need to Know: An Interview With InstaMed’s Security Experts

With Jeff Lin, Senior Vice President of Product Management; Chris Seib, CTO; Mark Krapels, COO; and Noah Dermer, Security Officer

Security is always top of mind at InstaMed. Since day one, we’ve been committed to delivering the most secure and compliant healthcare payments experience in the industry, and we continue to uphold our reputation as healthcare’s most trusted payments network.

As head of the product team, I work closely with our security team as we develop new products and enhancements for InstaMed

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What Does it Mean to Offer a PCI-Validated P2PE Solution?

Guest blogger: Tim Winston CISSP, CISA, QSA (P2PE)

Many payment vendors claim to offer P2PE (point-to-point encryption) solutions but are not actually PCI-validated. What does it mean to offer a PCI-Validated P2PE Solution Provider? Tim Winston from Coalfire, a PCI SSC Qualified Security Assessor Company, answers some of the most frequently asked questions about P2PE solutions.

What is a QSA (P2PE)?

A QSA (Qualified Security Assessor) Company is recognized by the PCI Council as a qualified assessor of an organization’s adherence to PCI

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