InstaMed Blog Archives

New Year’s Resolutions Are Bad for Payment Security

The New Year inspires many of us to make positive changes in our lives. However, it’s unlikely we will all maintain our resolutions throughout 2018. According to U.S. News, approximately 80 percent of resolutions fail by the second week of February. While the New Year symbolizes a fresh start, it is not enough to actually drive people to make major changes in their lives. For many, change is overwhelming. It’s easy to set goals, but it is challenging to stay

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Here Are the Certifications to Look for When Selecting a Payment Vendor

In healthcare, selecting a vendor to work with is a serious process that should not be taken lightly. It is important to research vendors and choose the right one, as you will be working with this vendor for many years to come. A major factor in your decision process should be the security and compliance certifications that your eligible vendors have earned. It is important to make sure that the payment vendors you decide to work with have the right

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Give Thanks for These Payment Security Accomplishments

November is a time to reflect and give thanks for all the good things in our lives. As a security officer, I am additionally thankful for accomplishments in the field of security and compliance that help us better protect payment data and prevent data breaches in healthcare. Around this time four years ago, we were not so thankful for the massive breach that affected Target stores and compromised the credit and debit card information of 110 million consumers – right

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P2PE and HITRUST: One Year Health Check

If you’re like me, you feel a small sense of accomplishment when you leave your doctor’s office with a clean bill of health after an annual check-up. Did you know that InstaMed has to go through an annual check-up, too? We’re happy to say we recently passed our annual health checks for both our Point-to-Point Encryption (P2PE) v2.0 Validated Solution and HITRUST, so you can rest assured that we’re continuing to keep data safe and secure.

Both the Payment Card Industry

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Your Patients Are Leaving – Innovation Can Make Them Stay and Pay

No one likes rejection; but, providers who can’t deliver the consumer-friendly experiences their patients expect are more likely to see their patient recruitment and retention suffer. According to a recent study from West, 74% of patients put off seeing their providers when they are not completely satisfied with their experience, and 88% of patients said they would switch providers if dissatisfied.

Why are patients dissatisfied with their healthcare experience? A lack of convenience and confidence in the healthcare payments process can

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Certificationology: The Art of Making Healthcare Payment Security Decisions As Conspicuously as You Choose Your March Madness Bracket

March Madness begins this month and I’ve been busy studying bracketology as closely as I examine healthcare payment security. In doing so, I can’t help but notice that the science and logic behind selecting the right NCAA basketball teams for your March Madness bracket is similar to the attention that needs to be given to security and compliance decisions in healthcare.

Now, I’m no Joe Lunardi and these picks won’t be featured on ESPN, but it’s important for healthcare organizations to

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The 5 People You’ll Meet at the InstaMed User Conference 2017

The InstaMed User Conference 2017 attracts industry thought-leaders who are passionate about simplifying healthcare payments. When so many providers, payers and partners come together in one place, they bring lots of different perspectives and opinions. Here are five kinds of people you might meet at the InstaMed User Conference 2017.

The Consumer-Centric Payer
With the uncertainty of what a new administration means for the healthcare industry, the Consumer-Centric Payer is sure of one thing: the consumer experience will continue to be key.

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Winter is…Here – Time to Turn Up the Heat on Payment Security

We’re experiencing some exceptionally cold temperatures across the continental U.S. this January. We’ve definitely bumped the thermometer up a few notches in the Dermer household, and this bitter cold a little more bearable as a result.

This got me thinking: how can you turn up the heat on payment security so that folks at your healthcare organization feel a little more comfortable about the protection of sensitive payment information on your network?

(It’s a logical next question for a Security Officer.)

Let’s think

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Effective Leadership: What Today’s Healthcare CISO Can Learn From the Inaugural Addresses of Former U.S. Presidents

On January 20, 2017, we will watch as power transitions from one president to the next. The new president will take an oath and speak to the American people for the first time as their elected leader. In his inaugural address, the incoming president usually tries to explain what he intends to accomplish over the next four years. Some, like these duds, overdo it, and belabor unimaginative points of policy and ideologies in a failed attempt to seem presidential. Others

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6 Topics Trending at NextGen UGM

From payment card security to P.Y.T., here’s a list of the top six trending topics at this year’s #NextGenUGM.

#HotelInstaMed
When you check in to a hotel, you know that you will need to leave a payment method. When you check out, you know you will be charged. Why can’t patient payments be this simple? Well, at booth 617 at NextGen UGM, the InstaMed Team showed NextGen users how easy patient payments can be, especially with Auto Payment Collect™.
#SecurityCornerWithNoahDermer
InstaMed Security Officer Noah

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