InstaMed Blog Archives

Stop Making Excuses for Your Patient Portal

The 2014 requirements of the Centers for Medicare and Medicaid Services (CMS) Electronic Health Record (EHR) Incentive Program – often referred to as “Meaningful Use” – federally mandated that healthcare providers have a patient portal. According to HIMSS, a successful patient portal is one that contains the information patients want and is easy for patients to use. Many patient portals today incorporate convenient features that make patients want to log in and use them, such as e-visits, self-check-in, immunization and

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5 Things You Need to Know About Epic 2016 and Patient Payments

Expanded Payment Methods — Leverage Deep eCheck Processing Experience
The Epic 2016 release will include an update to Epic’s integrated credit card framework to include scanned and keyed electronic check processing. However, InstaMed has supported integrated eCheck processing within MyChart and Resolute for years. InstaMed is the only payment processor to support these today with real-time posting into Epic.

The Smallest PCI Footprint In MyChart — It’s Still InstaMed’s Embedded iFrame
When it comes to integration for patient payments in MyChart, there are

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The ABCs of Patient Payments: 4 Words to Add to Your Vocabulary

Earlier this month, many students brushed off their textbooks and headed back into the classroom for a new school year. Healthcare providers can take a cue from the academic calendar and use September to review their healthcare payments processes. Last month, InstaMed Security Officer Noah Dermer gave providers a Back to School Security Checklist. This month, let’s focus more on the revenue cycle and talk about some terms that should be a part of your everyday patient payments vocabulary.

Omnichannel (adj.)

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There’s Still Too Much Paper in Healthcare

87% of consumers received a paper medical bill from their providers in 2015, while only 24% of consumers actually want to use checks to make healthcare payments.

Source: Trends in Healthcare Payments Sixth Annual Report: 2015

There are a lot of ways to reduce the amount of paper in the healthcare payments process. For example, online patient portals, eStatements and check-in tablets/stations are all paperless ways to improve efficiency for your staff and deliver a convenient, consumer-friendly experience to your

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The Sixth Annual Trends in Healthcare Payments Report is Here!

The Trends in Healthcare Payments Sixth Annual Report: 2015 is now available to download – free of charge. For the last six years, InstaMed has released this report to objectively educate the market and promote awareness, change and greater efficiency through quantitative data from the InstaMed Network and qualitative data from healthcare providers, payers and consumers surveyed nationwide.

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The views expressed within posted comments do not necessarily reflect the views or opinions of InstaMed.

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In Case You Missed It: What’s New at InstaMed

InstaMed brings together providers, payers and consumers to simplify healthcare payments which results in connecting and lifting the entire healthcare economy.

Last month, we introduced a new series of enhancements that do just that. Our latest innovations streamline the user experience, deliver greater visibility into long-term data and give consumers our most seamless experience yet.

Here are the highlights:

Provider
New Patient Profile

– Accessing patient financial and benefit information has never been easier. Now, all the information you need is more

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Our Top 10 Favorite Moments From the InstaMed 2016 User Conference

We listened. We learned. We collaborated. We even had a little fun. In no particular order, here are our top 10 favorite moments from the InstaMed 2016 User Conference.

See a Video Recap

Our Keynote Speaker Emphasized the Impact of the Digital Experience in Healthcare
We kicked off our conference with a keynote presentation from Brian P. Kalis of Accenture Digital. Brian delivered a data-driven overview of the changing nature of healthcare payments, including a look at the market disruptors that are influencing

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