InstaMed Blog Archives

Myth vs Facts: Two Healthcare Payment Trends Debunked

When new technologies and methodologies enter the healthcare
payments industry, they can create quite the buzz. Two that I’ve been hearing a
lot about recently are credit checks in healthcare and contactless payments. But
some of what I’ve been hearing hasn’t been accurate. I decided to take a look
at the facts and debunk two myths circulating in the industry.

Myth: Credit Checks Determine a Patient’s Likelihood to
Pay

Due to the rise in patient responsibility, healthcare
organizations are trying to find better ways to collect patient

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Your Security Summer Reading List: 5 Ways to Stay Secure

It’s that time of the year again – summer! Everyone is out enjoying the warm weather, going to the beach or, for all you bookworms, getting a jumpstart on your summer reading list. I can remember at the end of each school year my teachers would send me a long list of books to read over the summer months to keep my brain fresh for the following September. I thought it would be a good idea to put together a

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Payment Device Questions – What Healthcare Organizations Need to Know

Payment devices enable healthcare organizations to collect patient payments at critical touchpoints throughout a patient encounter, such as check-in, phone calls to the back office or even mobile workstations. When selecting payment devices, healthcare organizations need to consider a lot of factors, especially when it comes to security and convenience. Here are answers to some commonly asked questions about payment devices in healthcare.

How can we ensure our payment devices are secure?

The best way to ensure your payment devices and your

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Give Thanks for These Payment Security Accomplishments

November is a time to reflect and give thanks for all the good things in our lives. As a security officer, I am additionally thankful for accomplishments in the field of security and compliance that help us better protect payment data and prevent data breaches in healthcare. Around this time four years ago, we were not so thankful for the massive breach that affected Target stores and compromised the credit and debit card information of 110 million consumers – right

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Why Are We Still Talking About EMV Two Years After the Liability Shift?

The EMV Liability Shift went into effect two years ago in October 2015. Since then, U.S. merchants have made a lot of progress in adopting the chip-based card transactions, and consumers have grown accustomed to inserting their credit or debit cards to complete a payment. However, you might be among the many merchants who have taken steps to accept EMV transactions but are still struggling to support them. Why? Most likely, your merchant processing solution is to blame.

But, My Payment

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There Are No CliffsNotes for PoS Payment Device Security in Healthcare

Last month, I wrote about InstaMed’s successful one-year health check for our PCI-Validated P2PE v2.0 solution. Achieving PCI Validation for P2PE is a rigorous process that proves that InstaMed’s products meet the high standards of PCI for encrypted payments. The fact that a solution can meet these standards is impressive and something to be proud of. However, meeting standards – even the highest standards – isn’t always enough. How can we go above and beyond to ensure we are creating the

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Ransomware in Healthcare: What You Need to Know

A recent ransomware attack has organizations around the world on edge about the security of their data; here’s why healthcare organizations should pay close attention.

What is ransomware?

Ransomware is a type of malicious cyberattack that has grown in notoriety and frequency in recent years. You might be able to guess the mechanics of a ransomware attack from hearing the name. Like kidnapping, ransomware works by taking something valuable to you—your files—and holds them hostage until you pay a ransom.

Ransomware infiltrates your

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Why Doesn’t My EMV Work?

At point-of-sale touchpoints (when a consumer pays in-person) in organizations across the country, consumers have gradually learned the new process of inserting their credit cards, rather than swiping. However, as consumers adjust to this new way to pay, they are frequently bombarded with a message telling them the opposite: “Chip function unavailable. Please swipe card.” They’re seeing this confusing message because, though the business purchased an EMV-enabled card device, they still cannot accept EMV transactions.

Remind Me What EMV Is Again:

EMV

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6 Topics Trending at NextGen UGM

From payment card security to P.Y.T., here’s a list of the top six trending topics at this year’s #NextGenUGM.

#HotelInstaMed
When you check in to a hotel, you know that you will need to leave a payment method. When you check out, you know you will be charged. Why can’t patient payments be this simple? Well, at booth 617 at NextGen UGM, the InstaMed Team showed NextGen users how easy patient payments can be, especially with Auto Payment Collect™.
#SecurityCornerWithNoahDermer
InstaMed Security Officer Noah

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EMV: Chipping Away at Fraud One Year After the Liability Shift

EMVIt’s been one year since the EMV fraud liability shift went into effect in October 2015. As a consumer, the main impacts I’ve experienced is a slew of new chip-enabled payment cards in my wallet and some consumer confusion at retail stores where chip card technology is enabled. However, as a Security Officer, I’ve seen many benefits resulting from the introduction of EMV to the U.S., both expected and unexpected. Let’s review:

What is the liability shift?

In October 2015, the major

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