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What Are Omnichannel Payments and Why Do They Matter to Healthcare?

The need for an omnichannel payments experience in healthcare is greater than ever before. Rising patient payment responsibility, mergers and acquisitions, and innovations in payment technology have all created new opportunities for healthcare providers to collect payments. Embracing an omnichannel approach to patient payments can positively impact a healthcare organization’s revenue, brand awareness and patient satisfaction scores. However, failure to implement omnichannel payments can have the opposite effect.

Here’s everything you need to know about omnichannel payments and why they matter

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Ransomware in Healthcare: What You Need to Know

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As the healthcare industry experienced the second year of a global pandemic, healthcare organizations found themselves navigating new COVID-19 cases as well as new risks from cyberattacks.

According to IBM’s recently released Cost of a Data Breach Report 2021, costs associated with healthcare data breaches increased 29.5% in 2021 to over $9 million. Such attacks not only put sensitive patient and payment data in harm’s

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3 Key Security Threat Trends Healthcare Organizations Can’t Ignore

Every year, Symantec publishes an Internet Security Threat Report that explores the current state of cybersecurity across industries, including healthcare. This year’s report revealed a few encouraging findings that showed the healthcare industry has improved the way it approaches cybersecurity. Namely, cybersecurity spending has increased across the industry, as has staffing for security, both inside and outside of IT operations. Increased spending for cybersecurity shows a greater commitment and focus from healthcare organizations to get ahead of security threats. This

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The InstaMed Secure Token

Deliver a Seamless and Secure Online Consumer Payment Experience and Reduce PCI Scope Up to 90%

The InstaMed Secure Token enables healthcare organizations to deliver a seamless and secure online consumer payment experience within their existing portals with cardholder data never touching their servers. As a result, consumers can make one-time payments and also have full access to their digital wallet for future or recurring payments while using any device. Likewise, healthcare organizations significantly reduce their PCI compliance efforts and ensure

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Effective Leadership: What Today’s Healthcare CISO Can Learn From the Inaugural Addresses of Former U.S. Presidents

On January 20, 2017, we will watch as power transitions from one president to the next. The new president will take an oath and speak to the American people for the first time as their elected leader. In his inaugural address, the incoming president usually tries to explain what he intends to accomplish over the next four years. Some, like these duds, overdo it, and belabor unimaginative points of policy and ideologies in a failed attempt to seem presidential. Others

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5 Things You Need to Know About Epic 2016 and Patient Payments

epicExpanded Payment Methods — Leverage Deep eCheck Processing Experience
The Epic 2016 release will include an update to Epic’s integrated credit card framework to include scanned and keyed electronic check processing. However, InstaMed has supported integrated eCheck processing within MyChart and Resolute for years. InstaMed is the only payment processor to support these today with real-time posting into Epic.

The Smallest PCI Footprint In MyChart — It’s Still InstaMed’s Embedded iFrame
When it comes to integration for patient payments in MyChart, there are

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EMV: Chipping Away at Fraud One Year After the Liability Shift

EMVIt’s been one year since the EMV fraud liability shift went into effect in October 2015. As a consumer, the main impacts I’ve experienced is a slew of new chip-enabled payment cards in my wallet and some consumer confusion at retail stores where chip card technology is enabled. However, as a Security Officer, I’ve seen many benefits resulting from the introduction of EMV to the U.S., both expected and unexpected. Let’s review:

What is the liability shift?

In October 2015, the major

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“Hut! Set! Hike!” — A Healthcare Provider’s Playbook to Consumer-Friendly Payments

September marks the start of a new football season, and with that comes some changes to the way the game is played. This year alone, NFL players and coaches will have to adapt to changes like new rules for extra point kick attempts, harsher penalties for unsportsmanlike conduct and the relocation of the Rams due to changing market demand.

Much like the game of football, the healthcare payments landscape is constantly evolving. Rules, regulations, competition and industry trends like the demands

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How to Deliver a Consumer-Friendly Experience to All Stakeholders

The healthcare industry has been focused on understanding and adapting to the new impacts of healthcare consumerism, and for good reason; The Sixth Annual Trends in Healthcare Payments Report identified consumerism as one of the major trends impacting healthcare organizations today. In a separate blog post this month, InstaMed CTO and co-founder, Chris Seib, outlines some of the most critical consumer payment behaviors that affect healthcare providers today.

While healthcare organizations should continue improving the consumer experience, new processes should not

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The Sixth Annual Trends in Healthcare Payments Report is Here!

The Trends in Healthcare Payments Sixth Annual Report: 2015 is now available to download – free of charge. For the last six years, InstaMed has released this report to objectively educate the market and promote awareness, change and greater efficiency through quantitative data from the InstaMed Network and qualitative data from healthcare providers, payers and consumers surveyed nationwide.

Click here to download the report.

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