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Let’s Play Ball! Your Home Run Guide to Integrating Payments Into Your Web Application or Portal

There’s nothing like a summer evening baseball game: the smell of popcorn, the fun of eating Cracker Jack and the thrill of cheering for your favorite team. At InstaMed, we have a few teams we root root root for – the Philadelphia office cheers for the Phillies and in our Newport Beach office, their home team is the Los Angeles Dodgers. As for me, I support the Milwaukee Brewers. In light of the summer baseball season, I decided to put

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A Great Patient Payment Experience Is Not That Simple

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Improving the patient experience is at the forefront of conversation today for healthcare organizations.

Some vendors claim to offer the simplest, most user-friendly payment experience, but they are only focusing on one specific area of the process instead of the full end-to-end experience. In order to deliver the best possible patient payment experience, ask yourself, what does a great patient payment experience really look like? Here

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“Hut! Set! Hike!” — A Healthcare Provider’s Playbook to Consumer-Friendly Payments

September marks the start of a new football season, and with that comes some changes to the way the game is played. This year alone, NFL players and coaches will have to adapt to changes like new rules for extra point kick attempts, harsher penalties for unsportsmanlike conduct and the relocation of the Rams due to changing market demand.

Much like the game of football, the healthcare payments landscape is constantly evolving. Rules, regulations, competition and industry trends like the demands

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How to Deliver a Consumer-Friendly Experience to All Stakeholders

The healthcare industry has been focused on understanding and adapting to the new impacts of healthcare consumerism, and for good reason; the Sixth Annual Trends in Healthcare Payments Report identified consumerism as one of the major trends impacting healthcare organizations today. In a separate blog post this month, InstaMed CTO and co-founder, Chris Seib, outlines some of the most critical consumer payment behaviors that affect healthcare providers today.

While healthcare organizations should continue improving the consumer experience, new processes should not

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Five Ways Providers Can Maximize Integration Benefits

Earlier this summer on the InstaMed blog, we talked about payment integration; specifically, why providers should integrate and how to integrate payment into existing systems and processes. Now that we’ve covered the why and the how, let’s talk about ways to maximize the benefits of payment integration.

Integration helps providers collect more efficiently. Embedded payment functionality allows payment information to automatically populate into your existing practice management system, which streamlines your processes and minimizes staff overhead. With greater efficiency, providers have

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How to Integrate Payments: A 2-Step User Guide for Providers

Last month, we talked about the benefits of integrating payments with your existing healthcare applications, including increased collections, greater efficiency, better security and happier patients. To realize the full potential of these benefits, a healthcare organization needs to integrate payment two ways: into its technology and its processes.

Step 1: Embed Payment Functionality into Existing Systems

Integration connects your systems to share data automatically. Use an integrated payment solution to embed payment functionality within your existing provider-facing and patient-facing systems to create

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Three Security Areas That Benefit From Integration

Integration is one of those words that you’ve probably heard a lot, but you’re not completely sure what it means. You might know that it has to do with combining different systems so that they function effectively together, but you might not understand why that is important. When it comes to healthcare payments, integration between your payment solution and your practice management system can have multiple, impactful benefits.

Last month, the InstaMed blog explained the various financial and operational benefits of

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What is Integration and How Can Providers Benefit?

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Steady increases in patient financial responsibility and government regulations have led healthcare organizations to invest in technology to help scale the growing healthcare economy. As a result, you may be using multiple systems for billing, payments, patient records and more.

What Is the Challenge of Using Multiple Systems for Payments and Billing?

The challenge is that these systems are usually disparate and do not function well

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Clearinghouses are Becoming Obsolete

Recent healthcare news announcements indicate that another major clearinghouse has disappeared. This is a trend that started a few years ago and will continue. In fact, of the top clearinghouses from five years ago, only a portion are still in business, some of which are in the process of exiting the business through strategic sales by their equity investors.

Why are clearinghouses disappearing?

Technology Barriers
One of the major factors contributing to the disappearance of clearinghouses is the fact that most clearinghouses are

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Interoperability: Beyond the Clinical Side of Healthcare

Growing need for interoperability

Healthcare reform is driving a greater need for efficiency, resulting in the formation of Accountable Care Organizations (ACOs) and provider consolidation.  As provider organizations using different systems work together, there is a much greater need to integrate heterogeneous environments to achieve system interoperability.  However, healthcare information is often not easily exchanged among providers because of paper-based processes or systems that are not compatible.  In fact, 71% of providers surveyed said the lack of system interoperability is a

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