InstaMed Blog Archives

Watch: Steve Wozniak Talks Technology and Innovation in Healthcare and Beyond

At the InstaMed User Conference 2018, we were pleased to present Steve Wozniak, inventor of the personal computer and co-founder of Apple, as our keynote speaker. Wozniak helped us kick off a full day of educational sessions by sharing his insights on technology, innovation and the impacts and opportunities of living in an always-connected world.

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Top 10 Reasons to Attend the InstaMed User Conference 2018

The InstaMed User Conference 2018 offers attendees exclusive learning and networking opportunities that can only occur when providers, payers and industry experts come together in one place to talk about healthcare payments.

Here are the top 10 reasons to attend:

1. Become a Consumer Experience Guru With Steve Wozniak
Improve your consumer experience savvy when you learn from Apple co-founder, Steve Wozniak, at the opening keynote address. Conference attendees will benefit from his perspectives on the current and future state of technology, as

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Our Top 10 Favorite Moments From the InstaMed User Conference 2017

We listened. We learned. We collaborated. We even had a little fun. In no particular order, here are our top 10 favorite moments from the InstaMed User Conference 2017.

We Slipped Into the Shoes of Consumer-Experience Trailblazing CEOs
New York Times #1 best-selling author and consumer experience expert Joseph A. Michelli, Ph.D. kicked off our conference with an energetic and insightful keynote address that inspired us all to reach for the stars when it comes to delivering exceptional consumer payment experiences in

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InstaMed User Conference 2017 Speaker Profile: Nancy Brooks and Vicki Durso

Nancy Brooks, Business Office Manager, Radiology Regional Center
Vicki Durso, Revenue Process Manager, Radiology Regional Center

What are your predictions for healthcare payments in 2017?

Nancy: No matter what happens with healthcare in 2017, one thing for sure is that healthcare technology will continue to get better and more robust. My prediction is that healthcare organizations will continue to leverage technologies that improve every aspect of their day-to-day processes. This extends to improving the payments process as well. The more healthcare organizations take

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The 5 People You’ll Meet at the InstaMed User Conference 2017

The InstaMed User Conference 2017 attracts industry thought-leaders who are passionate about simplifying healthcare payments. When so many providers, payers and partners come together in one place, they bring lots of different perspectives and opinions. Here are five kinds of people you might meet at the InstaMed User Conference 2017.

The Consumer-Centric Payer
With the uncertainty of what a new administration means for the healthcare industry, the Consumer-Centric Payer is sure of one thing: the consumer experience will continue to be key.

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InstaMed User Conference 2017 Speaker Profile: Andrew Kouba

Andrew Kouba, CFO, Abilene Diagnostic Clinic

What are your predictions for healthcare payments in 2017?

I think healthcare is going to keep moving away from paper. So many industries are completely digital, and plenty of others are much further along with digitalization compared to healthcare. However, healthcare is making significant strides towards eliminating paper and I think there are a few consistent trends that are driving that move. First, paper is costly. With increasing costs of paper and postage, mailing a paper

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InstaMed User Conference 2017 Speaker Profile: Sterling Hecox

user coSterling Hecox, Application Analyst II, Mercy Health System

What are your predictions for healthcare payments in 2017?

I think healthcare is going to continue to follow the example of other forward-thinking companies like Uber and Amazon in delivering the best-possible consumer payment experience. Since consumer payment responsibility has consistently increased over the past few years—and despite the unknowns that come with a new administration, are likely to continue to increase—healthcare has gotten better at delivering a consumer-friendly payment experience. I expect

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InstaMed User Conference 2017 Speaker Profile: Neal Sofian

Neal Sofian, Director of Member Engagement, Premera Blue Cross

What are your predictions for healthcare payments in 2017?

I always keep an eye out for the latest healthcare innovations, and I suspect 2017 will become ever more that, “it’s all about me.” We will demand more personal treatment and that will bring us new and even better technology to simplify healthcare payments. It may be a new year, but the pain points of healthcare payments remain the same: too much paper, a

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