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A Complete Solution for Eye Doctors to Optimize Payments

Ophthalmology and optometry practices face challenges when it comes to collecting and reconciling patient payments, due to a unique payer mix that includes both medical and vision insurance and patients paying out of pocket.

InstaMed helps you meet these challenges by simplifying workflows so that you get paid quickly while improving the patient experience. You can increase efficiencies by automating collections and offering patients convenient payment options such as text-to-pay, online and bank bill pay. Integrate InstaMed solutions with your EHR/EMR to reduce the risk of posting errors and make it easy for your administrative staff to view payments in a single view, rather than having to toggle between multiple screens from different systems.

Improve the financial experience for any type of eye care, whether for routine care, low vision, corrective vision or retinal detachment.

Learn more about InstaMed billing and payment solutions for ophthalmology and optometry organizations.

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optometrist examining patient's eyes

InstaMed offers billing and payment solutions for all types of optical specialties including:

  • Cataract and refractive
  • Glaucoma
  • Low vision
  • Neuro-ophthalmology
  • Oculoplastics
  • Ophthalmology

  • Opticians
  • Optometry
  • Pediatrics
  • Vision therapy

    • Get Paid Faster and Reduce Costs to Collect

    Automate the collection of one-time or recurring payments as soon as claims are adjudicated

    Securely save payment information on file to collect balances without needing to print and mail statements post-service

    Offer patients a variety of payment channels including online and self-service options that can help reduce A/R days and increase cash flow

    Seamlessly integrate billing and payments into your EHR/EMR and practice management system

    Simplify Payments for Patients and Staff

    Automate the Collection of Recurring Patient Payment Responsibility

  • Securely save payment information to collect as soon as a claim is adjudicated
  • Collect patient balances in a timely manner according to a pre-arranged payment plan
  • Deliver payment notification receipts to staff and patients via email and text

    • Deliver a Digital-First and Patient-Centric Financial Experience to Increase Collection

  • Offer patients convenient ways to pay including credit card, debit card, Apple Pay®, Google Pay™, tap-to-pay, text-to-pay and online payments
  • Streamline your operational processes with automated posting for every payment method
  • View all payment data in one place with robust reporting tools and insights

    • Connect to All of Your Payers in One Place

  • Reach all of your medical and vision payers with real-time eligibility and claims processing
  • Streamline your revenue cycle by working with one partner for your payment and clearinghouse solutions
  • Simplify the process of enrolling with payers to receive EDI transactions

    • Integrate With EHR/EMR and Practice Management Systems

  • Connect patient billing and payments directly into your existing systems
  • Reduce the time and effort your staff spends processing payments
  • Enable a seamless payment experience that builds patient loyalty and trust

    • We integrate with leading EHR/EMR and practice management systems

  • NextGen® Healthcare integration ›
  • TSI Healthcare integration ›
  • MedEvolve integration ›
  • View all integrations ›

    • Improve Business Efficiency

    20 hours saved per week in staff time1
    115% increase in cards saved on file2
    174% increase in payment plan transactions3

    Keep Payment and Patient Data Safe and Compliant

    InstaMed is a PCI Level One Service Provider. Protect payments at every touchpoint.

  • Protect card-present data with P2PE
  • Accept EMV and contactless EMV payments
  • Safeguard stored payments with tokenization
  • Keep cardholder data off your networks and reduce PCI compliance costs

    • Related Resources

    [eBook] Collection Best Practices for ASCs: How to Guarantee Patient Payments

    Download Now

    [eBook] How to Drive Efficiencies During a Staffing Shortage

    Download Now

    Get Started

    Learn how your ophthalmology and optometry practice can collect payments faster and reduce costs with digital payment solutions.

    Request Demo

    1 InstaMed Case Study, Virginia Physicians for Women, 2021 2 InstaMed Case Study, TriCore, 2020 3 InstaMed Case Study, Alabama Medical Group, 2019

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