InstaMed Blog Archives

Guest Blog: Finding Patient Engagement in the Billing and Payments Process

Guest Blogger: Laurie Babin, Chief Revenue and Innovation Officer at BrightSpring Health Services

A few weeks ago, I joined InstaMed to be a part of their Patient Engagement Summer Snacks webinar series to talk about the journey and results my organization, BrightSpring Health Services, experienced implementing the InstaMed Patient Engagement Program.

BrightSpring Health Services is the new name for Kentucky-based ResCare, the parent company of a family of brands and services that provides both clinical and nonclinical habilitative care services for people

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Want to Increase eStatement Adoption? Make This Change to Your Paper Bill

The time for paper to leave the healthcare industry has long since passed. Relying on paper for healthcare payments instead of leveraging less expensive and more efficient electronic alternatives, is costing all industry stakeholders. Seventy-nine percent of consumers still receive a paper medical bill, but only 21 percent of consumers actually want to use checks to make healthcare payments.

Not only are paper bills more expensive, but they are also inefficient. This reliance on an outdated way of billing may be

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Rethinking Your Approach to Patient Billing

In the latest episode of Payment Matters, Jeff Lin, Vice President of Product Management at InstaMed, is joined by Andrew Kouba, CFO of Abilene Diagnostic Clinic (ADC). ADC is a multispecialty physician group located in Abilene, Texas. Andrew joined the ADC team in May of 2016 and recognized several challenges the organization was facing due to increasing patient payment responsibility and the new role of the consumer in healthcare.

Jeff and Andrew take a closer look at how ADC

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InstaMed Featured in RevCycle Intelligence

In a recent RevCycle Intelligence article, Abilene Diagnostic Clinic’s CFO Andrew Kouba shared his story of how his Texas-based multi-specialty physician group’s move to a consolidated medical billing experience lowered patient accounts receivables from 14 to 2 percent and allowed independent physicians to stay independent by implementing the InstaMed One Bill solution.

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