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Guest Blog: Finding Patient Engagement in the Billing and Payments Process

Guest Blogger: Laurie Babin, Chief Revenue and Innovation Officer at BrightSpring Health Services

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I joined InstaMed to be a part of their Patient Engagement Summer Snacks webinar series to talk about the journey and results my organization, BrightSpring Health Services, experienced working with InstaMed.

BrightSpring Health Services is the new name for Kentucky-based ResCare, the parent company of a family of brands and services that provides

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Patient Billing: How to Increase eStatement Adoption

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Sending healthcare bills in the mail is costly and inefficient. eStatements enable you to eliminate manual steps and accelerate cash flow. Find out how you can use electronic billing to simplify processes and save valuable time and money.

The ongoing rise in patient financial responsibility puts a strain on stakeholders across the healthcare industry, who must work harder than ever on billing and payments activities.

Current

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Rethinking Your Approach to Patient Billing

In the latest episode of Payment Matters, Jeff Lin, Vice President of Product Management at InstaMed, is joined by Andrew Kouba, CFO of Abilene Diagnostic Clinic (ADC). ADC is a multispecialty physician group located in Abilene, Texas. Andrew joined the ADC team in May of 2016 and recognized several challenges the organization was facing due to increasing patient payment responsibility and the new role of the consumer in healthcare.

Jeff and Andrew take a closer look at how ADC

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