InstaMed Blog Archives

InstaMed Featured in HBMA’s RCM Advisor

Chris Seib, Chief Technology Officer and Co-Founder of InstaMed discusses the four critical trends for an effective patient engagement strategy.

Read the full article, 4 Critical Trends for an Effective Patient Engagement Strategy, in RCM Advisor. Below is an excerpt from the article.

Though healthcare is fundamentally different from most other industries, patients are not making that differentiation, especially when they receive a paper statement for a bill they already paid. The culmination of a poor experience, confusion, and frustration

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Guest Blog: Finding Patient Engagement in the Billing and Payments Process

Guest Blogger: Laurie Babin, Chief Revenue and Innovation Officer at BrightSpring Health Services

A few weeks ago, I joined InstaMed to be a part of their Patient Engagement Summer Snacks webinar series to talk about the journey and results my organization, BrightSpring Health Services, experienced implementing the InstaMed Patient Engagement Program.

BrightSpring Health Services is the new name for Kentucky-based ResCare, the parent company of a family of brands and services that provides both clinical and nonclinical habilitative care services for people

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Want to Increase eStatement Adoption? Make This Change to Your Paper Bill

The time for paper to leave the healthcare industry has long since passed. Relying on paper for healthcare payments instead of leveraging less expensive and more efficient electronic alternatives, is costing all industry stakeholders. Seventy-nine percent of consumers still receive a paper medical bill, but only 21 percent of consumers actually want to use checks to make healthcare payments.

Not only are paper bills more expensive, but they are also inefficient. This reliance on an outdated way of billing may be

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Three Reasons Why Patient Engagement Matters

Healthcare consumers today owe more for both medical services and health plan premiums. Though the U.S. spends twice as much per person on average for healthcare compared to other industrialized countries, 75 percent of Americans say that the country does not get good value for what is spent. The healthcare experience for patients can no longer be overlooked. Here are three reasons why engaging patients is necessary to create a better healthcare experience.

1. 72 percent of consumers are confused by

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5 Essentials for Patient Engagement

Patient engagement: it’s something that the healthcare industry consistently talks about as the key to improving the patient experience, but what exactly does it mean? How can providers create an environment that encourages patients to increase the level of interaction and involvement in their care? For providers who want to have a successful 2018, there has to be a way to take the concept of patient engagement and transform it from an elusive buzzword into a tangible, actionable plan for

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InstaMed Featured in PatientEngagementHIT

This insightful feature by Sara Heath in PatientEngagementHIT shares three lessons to enhance consumer-centered healthcare and how hospitals can adopt billing strategies from retail stores to improve the patient experience. The article features insights from InstaMed’s Trends in Healthcare Payments Seventh Annual Report: 2016 on the latest data regarding patient payment responsibility.

Read the full article, 3 Lessons from Retail to Enhance Consumer-Centered Healthcare, in PatientEngagementHIT.

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