Are Payers Part of Healthcare’s Paper Problem?
Healthcare is one of the last industries where most information is primarily transmitted via paper, including EOPs, EOBs, mailed paper statements and paper check payments. Overall, the ability to support these paper-based transactions requires manual processes that cost payers significant resources – consider that 16 percent of total healthcare spending is on administrative costs. .
Going paperless is a challenge for organizations of all sizes and types, requiring them to invest in new technology, change workflows, retrain employees – and the